Privacy policy.

Last Updated: March 25th, 2026

Blue Flow Wellness LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through this website, our email communications, and our offerings.

Business Name: Blue Flow Wellness LLC
Location: Chicago, Illinois, USA
Contact Email: katie@blueflowsound.com

By using this website, signing up for emails, or purchasing/accessing our offerings, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • your name

  • email address

  • billing information

  • purchase history

  • information you submit through forms, emails, registrations, or surveys

We may also collect certain technical information automatically, such as:

  • IP address

  • browser type

  • device information

  • website usage data

  • cookies and tracking data

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • provide and deliver our products, memberships, classes, and services

  • process payments and subscriptions

  • send email communications, reminders, updates, and promotional content

  • provide replay access or digital materials

  • improve website performance and user experience

  • respond to customer service requests

  • maintain internal business records

  • comply with legal obligations

3. EMAIL COMMUNICATIONS

If you opt in to receive emails from us, we may send you:

  • newsletters

  • class reminders

  • replay links

  • promotional offers

  • updates about our services and offerings

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Please note that if you are an active customer or member, we may still send you transactional or service-related emails related to your purchase or access.

4. PAYMENT INFORMATION

Payments are processed through third-party payment processors. We do not directly store your full payment card details on our website.

Your payment information is handled according to the terms and privacy practices of the payment processor used at checkout.

5. THIRD-PARTY TOOLS & SERVICES

We may use trusted third-party services to operate our business and website, including but not limited to:

  • website hosting platforms

  • email service providers

  • payment processors

  • webinar or video platforms

  • analytics tools

  • embedded video or media services

These providers may have access to certain information as necessary to perform services on our behalf.

We are not responsible for the privacy practices of third-party websites or services.

6. COOKIES & TRACKING

Our website may use cookies, pixels, and similar technologies to improve website functionality, understand website traffic, and support marketing or analytics.

You may choose to disable cookies through your browser settings, though doing so may affect your experience on the site.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • provide services to you

  • fulfill legal, tax, accounting, or business obligations

  • maintain records of purchases, subscriptions, and communications

8. HOW WE PROTECT YOUR INFORMATION

We take reasonable administrative, technical, and organizational measures to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. YOUR RIGHTS

Depending on your location, you may have rights related to your personal data, including the right to request access to, correction of, or deletion of certain information we hold about you.

To make a request, please contact us at katie@blueflowsound.com.

We will make reasonable efforts to respond in accordance with applicable law.

10. CHILDREN’S PRIVACY

This website and our offerings are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

11. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time. The most current version will always be posted on this page with the updated effective date.

12. CONTACT

If you have any questions about this Privacy Policy, please contact:

Blue Flow Wellness LLC
Chicago, Illinois, USA
katie@blueflowsound.com